Privacy Policy

Symphonium Audio Pte. Ltd. ("Symphonium") recognizes the importance of customer privacy. The following is Symphonium's privacy policy for its practices on the collection, use, and disclosure of customer personal information.


Information Collection and Use

Symphonium uses personal information it collects to reply to inquiries, process online, phone, and store transactions, provide status updates on orders, clarify order details, and to ensure customer satisfaction following a purchase.

Symphonium retains the information provided by customers and may use the information for marketing research, to recommend products, services, or special offers and promotions, and as part of a mailing list to update customers with announcements.

Symphonium also uses personal information to identify theft or fraudulent transactions.

If you enter into a giveaway or contest, Symphonium may use the information you provide to administer and publish the results of the giveaway or contest.


You may visit the Symphonium website without providing any personal information. You will be asked to provide your personal information such as your name, email address and phone number when inquiring as a prospective customer by email.



When you purchase a product, Symphonium Audio collects your name, mailing address, phone number, email address, contact preferences and credit card information. Symphonium collects this information in order to process your order and to further contact you with respect to your order.

Disclosure to Third Parties.

Symphonium may disclose personal information when necessary by law, and pursuant to judicial or government subpoenas, warrants, orders or other requests. Symphonium may also share all personal information it collects to a relevant third party in the event of a reorganization, merger or sale.


No Liability for Acts of Third Parties.

Symphonium is committed to customer privacy and exercises all reasonable efforts to safeguard the confidentiality of customer personal information. However, Symphonium will not be responsible for unauthorized disclosure of personal information due to no fault of Symphonium.