Warranty Information:

Symphonium Audio offers a one-year limited warranty on the Universal-Fit models.

Symphonium Audio warrants our Universal-Fit models to be free from defects in materials and workmanship on either external shell or internal components for a period of one year from the date of delivery. Symphonium Audio will replace or repair Universal-Fit models that are within warranty.

Cables are guaranteed not to be dead on arrival and have a 3-month limited warranty from the original shipping date.

For all warranty or repair services, please contact us.

Warranty does not cover the following:

Physical or hardware damage caused by accident, abuse, misuse, water, ear wax, excessive volume, shock, negligence, misuse of ear gel, acts of God, misapplication or cosmetic normal wear and tear.

Damage caused by improperly or incorrectly performed maintenance or repair by an unauthorized 3rd party or person.

Damage cause by modifications or alterations without the written permission of the company.

By ordering from us, you agree to the following terms:

If you claim a product is defective, we reserve the right to test it. If we cannot find or replicate the defect, we will treat the return like a standard return, which may include fees.